Refund policy

NEWA Inc devices can be returned within 15 days of purchase.

If you received your product defective during shipment, please keep the defective box and products and start returning.

We can only issue refunds for NEWA Inc. products purchased directly from www.mynewa.ae If purchased from another retailer, please contact them directly for information on their return policy.

Please save your proof of purchase, as it is required for all refunds and refunds. Upon receipt of the returned item, your purchase will be refunded.

NEWA will Discuss your request exclusively only if the serial Number on the Device is exactly like the serial number that you have on the original box that you have got with the Device and will be Visible and clear.

To begin the return process, please contact contact@mynewa.ae

For wholesale customers, please note that all sales are final.