Privacy policy

Mynewa.ae is committed to protect our customer's privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights. (“mynewa.ae”, “we” or “us”) is the data controller of the personal data collected via or in connection with www.mynewa.ae and any associated App (the “Site”).

 

Data Collection

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Data Processing

We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.

 

How We Use This Information 

We process your personal data for the following purposes:

  • Communicate with you. We may use your name and contact information to communicate with you, including identifying you as a user of the website or product.
  • Verify your identity. We may use your Personal Data to verify who you are. For example, we may verify your age or that you have obtained your parent’s or guardian’s permission to use our Services.
  • ​Send you marketing materials. We may use your Personal Data to create and send you marketing materials, such as promotional emails or catalogues, to keep you informed of our upcoming product releases. You generally must opt-in to receiving our marketing materials, and you may opt-out of receiving them at any time. For more information on how to opt-out, please see YOUR CHOICES below. 
  • Respond to your questions and fulfill your requests. We may send you communications upon your request or otherwise with your consent.
  • Provide support and receive feedback. We may request personal Data in order to provide support to you. We may also collect Personal Data that are associated with your feedback. 
  • Process your transactions. We will use the personal Data that you provide to us in the process of making a purchase to confirm your use of a valid credit card (or other authorized method of payment), process your payment, and send you any products that you order. Please note that collecting, processing and storing of your credit card details is done by a certified third party which comply with high level security standards (PCI-DSS).

Who We Share This Data With 

we share your personal data with trusted third parties we have engaged to perform business-related functions on our behalf including, but not limited to, manufacturing, marketing and distribution of our products, handling payments, hosting services, database maintenance, delivery of your order and conducting analytics.

In all cases, the third party is acting in compliance with mynewa.ae express instructions and in accordance with this Policy, confidentiality and levels of security. 

Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Contact@mynewa.ae

If you have any queries on any aspect of our Privacy Policy, please contact us on the details below:

Telephone: +971555154249

Email: contact@mynewa.ae

Address: Office 203, Khalfan Building, Al Murrar, Dubai